CANCELLATION POLICY

We respectfully require a minimum of 24 hours notice to cancel or reschedule your appointment. You can contact us via phone or email.

Last-minute cancellations are considered those that are cancelled with less than 24 hours notice. You will automatically be charged a minimum of $25 + HST for your first last-minute cancellation. Any subsequent last-minute cancellations will be charged 50% of fee equal to treatment price. No-show’s are subject to 100% of fee equal to treatment price.

PLEASE NOTE: Our Cancellation fees are subject to change at the discretion of each individual RMT.

If you are sick, have any flu-like symptoms, or have tested positive for Covid-19 on the day of your scheduled appointment, please contact us as soon as possible to reschedule.