COVID 19 Policies and Procedures

The Ministry of Health, along with our College of Massage Therapists of Ontario have given us the okay to slowly open up our practices and clinics. 

At this time we can only offer emergency care only.

MarchDale has worked hard to prepare the clinic for everyone’s safety:

  •  The rooms have been cleared to the necessities
  • All information and communication will be paperless. There will be your regular health history forms online, assessment screening
  • A new online payment service will be available through our Jane App, and an e-transfer option.
  • Consent forms will be laminated and signed per treatment plan or visit.

More instructions and protocols will follow to make it a safe and healthy environment for you, your therapist, and our community. We look forward to seeing everyone soon and providing massage therapy care to all.

Gradual Restart of Deferred Services: Updated Government Order

Ontario was previously in a situation where healthcare professionals were only allowed to provide emergency/urgent care through a government-ordered closure of non-essential businesses.

The government’s order was recently updated. With the updated order (Ontario Chief Medical Officer of Health’s Directive #2 for Regulated Health Professionals, attached) Massage Therapists (RMTs) are now permitted to gradually restart Massage Therapy services.

Directive #2 allows for a gradual restart of services to be carried out with adherence to guidance from the health profession’s regulatory college. CMTO is recommending that RMTs resume practice gradually because the Directive encourages healthcare providers to limit the number of in-person visits for the safety of healthcare providers and their patients/clients. In the gradual restart of services, RMTs must:

  • Comply with requirements in the Government of Ontario’s COVID-19 Operational Requirements: Health Sector Restart (May 26, 2020 or as current), including the hierarchy of hazard controls;
  • Prioritize clients with essential care needs while gradually resuming practice. Treatment is considered essential when the client’s overall health or function would considerably decline if treatment were not provided (i.e. lead to hospitalization or other serious health consequences);
  • Adhere to the COVID-19 Pandemic – Practice Guidance for Massage Therapists;
  • Restart Massage Therapy practice gradually, ensuring enough time between appointments to clean and disinfect the practice environment; and
  • Regularly look for updates on the Ministry of Health’s COVID-19 webpage and the CMTO webpage, as the pandemic continues to evolve.

COVID-19 Pandemic – Updated Practice Guidance for Massage Therapists

This guidance has been prepared based on the Ministry of Health and Public Health Ontario information and resources, in collaboration with other healthcare regulators. RMTs providing care are expected to follow this guidance.

Please note, the updated guidance includes a requirement for an RMT to instruct the client (and any visitor accompanying the client) to come to the appointment wearing a clean disposable or reusable mask to be worn.  

We have prepared frequently asked questions (FAQs) to address the questions we have received to date. We encourage RMTs to review the updated practice guidance and FAQs.